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In addition, for our biggest fans who have been loyal advocates for OneDrive, we are adding a new offer that lets you keep your existing 15 GB of free storage when the changes happen next year. These customers will receive an email with redemption information early next year. Pearce explained:įor customers of our free service who have over 5 GB of content and who are directly impacted by the storage change, we will offer one free year of Office 365 Personal, which includes 1 TB of storage. For this, we are truly sorry and would like to apologize to the community.”Īlthough Microsoft is not changing its overall business plan, the company is attempting to appease its “biggest fans” with a new offer.

“We realize the announcement came across as blaming customers for using our product. Pearce claimed Microsoft is sorry about the “frustration and disappointment” the reduction in storage limits caused. “ Give us back our storage,” written in November on a OneDrive UserVoice page, received 72,455 votes before OneDrive Group Program Manager Douglas Pearce replied and “closed” the topic. While that rifling through OneDrive riled up some privacy advocates, Microsoft’s decision was met by massive backlash from consumers. In some instances, this exceeded 75 TB per user or 14,000 times the average.” “Since we started to roll out unlimited cloud storage to Office 365 consumer subscribers, a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings.

In November, Microsoft reneged on its previous OneDrive storage promises by slashing free OneDrive storage from 15GB to 5GB and capping the Office 365 unlimited OneDrive cloud storage plan at 1TB.

Microsoft is not so repentant that it will restore its previous 'unlimited' OneDrive storage plan. The company has decided you can keep your 15GB of free OneDrive storage and 15GB of camera roll “bonus” storage, but that extra cloud storage doesn’t happen by default – you must manually opt-in by January 31, 2016. Microsoft claimed it is “genuinely sorry” for slashing the amount of your OneDrive storage.